Welcome to Zenth-Cat (zenth-cat.com), we are committed to providing you with a safe and convenient payment experience. Please read the following payment policy carefully to ensure that you can complete the order payment smoothly.

1. Supported payment methods

We provide a variety of secure payment methods to facilitate you to choose the most suitable payment method:

💳 Credit/debit card: Visa, MasterCard, American Express, Discover

💰 Electronic payment: PayPal

🏦 Other payment methods (if applicable): Apple Pay, Google Pay

📌 Please note: All payments will be settled in US dollars (USD). If you pay in other currencies, your bank may convert according to the exchange rate and may charge additional fees.

2. Payment security

🔒 We use SSL encryption technology to protect your payment information and ensure that the transaction process is safe and reliable.

🔒 We do not store your credit card information, and all payment information is securely processed through a third-party payment platform.

3. Order Payment and Confirmation

✅ After the order payment is successful, you will receive a confirmation email with order details and estimated delivery time.

✅ If there is a network problem or payment fails, please check the bank card account balance or try another payment method.

✅ If you have not received the payment confirmation email for a long time, please contact customer service (service@zenth-cat.com).

4. Currency and Transaction Fees

All transactions are settled in US dollars (USD) by default. Different banks may charge exchange rate conversion fees. Please consult your bank for specific fees.

International payments may incur additional handling fees. Please confirm whether your payment method supports international transactions.

5. Refund and Dispute Resolution

📌 Refund Policy:

If the order meets our return and exchange policy, the refund will be returned within 3-5 working days after receiving the returned goods.

The refund processing time may vary depending on the bank or payment method, and it is usually received within 5-10 working days.

📌 Payment Dispute:

If you have any questions about payment, or find unauthorized transactions, please contact service@zenth-cat.com or your payment provider immediately and we will help you resolve the issue.

6. Contact Us

📧 Customer Service Email: service@zenth-cat.com

📞 Customer Service Phone: 15517550374

🌍 Official Website: zenth-cat.com

If you have any payment-related questions, please feel free to contact us and we will help you as soon as possible!

Thank you for choosing Zenth-Cat and wish you a happy shopping! 🌿🔧💳